Frequently asked questions
Grouped by topic. For legal detail see our terms and conditions and privacy policy.
Booking
How do I book a session?
Use contact, 020 737 4829 or [email protected]. State the service (vocals, live, mix, master or podcast), material and preferred dates. Within 3 working days we send a quote; after a 35% deposit the slot is firm.
Which payment methods do you accept?
Bank transfer for deposit and balance; card in the studio by arrangement. Business invoices with 21-day terms after your details are approved.
Can I reschedule or cancel?
Free up to 5 days before the session. After that, terms and conditions govern the deposit. Tell us early so we can reallocate the hour.
Minimum age to book?
Participants must be at least 18. Minors only with written consent from a parent or guardian who books and pays, as set in our terms.
How fast do you reply?
We aim to respond within 3 working days during Mon–Fri 10–21, Sat 11–17. Tight deadlines are not automatic priority — mention yours in the message.
During the session
How long to record one song?
For a three- to four-minute single many artists allow two to three booth hours including setup. The €395 pack often matches that. Multiple songs are planned in blocks via contact.
Can I bring guests?
Up to 5 people besides crew in lounge or control room if it does not disturb focus. Larger groups need prior agreement.
Is an engineer present?
Yes during booked hours. Routing, gain staging and headphone mixes are handled live; we do not offer unattended self-service booths.
What if we run over?
Extensions only if the next slot is free and you agree. Extra time bills at the hourly rate of that service.
Should I bring headphones?
Not required; the studio has closed and semi-open models. Bring your in-ears if you rely on them.
Files and delivery
Which format do you deliver?
Standard WAV 24-bit / 48 kHz aligned to bar one. Other sample rates on request. Multitrack stems or session exports are quoted explicitly.
How long do you keep sessions?
18 months on internal storage after the last session or delivery, then deletion unless you buy an extension. Always keep your own backup.
Turnaround for mix or master?
Project-dependent; we state it in the quote. Attended mixes happen on the booked day; offline work follows an agreed deadline with up to 3 revision rounds.
Can I supply stems for mixing?
Yes. See export stems for mix for naming and sample rate. Messy exports cost extra time and are discussed upfront.
Do you master for vinyl?
Rights and privacy
Who owns the recordings?
After full payment under our terms we deliver the agreed files; copyright in your compositions stays with you unless written otherwise.
Do you use my audio to train AI?
No. We do not use client material to train AI models and do not create voice clones without explicit written consent.
How about podcast guests?
Hosts usually handle release and portrait rights before recording. See podcast guest rights and our privacy policy for what we capture in the studio.
Who is the data controller?
Prozoneova B.V. for contact and project data. Retention, FormSubmit and cookies are described in privacy policy and cookie policy.
Can I share session photos?
Casual photos with engineer and others present by agreement; no photos of other clients or unknown voices without consent.
Rates and practical
Do prices include VAT?
Yes for consumers. Services shows incl. 21% VAT and net columns. Example vocal hour: €108 incl. VAT.
Which packages exist?
Vocal pack €395, live day €920, podcast block €440, master EP €340 — see service pages for scope.
Open on Sundays?
No. Monday to Friday 10:00–21:00, Saturday 11:00–17:00. Closed on Sunday. Sessions by appointment. Sunday closed; sessions always by appointment.
Where do I park?
The studio is on Transformatorweg in Westerpark. Bus 21 stops at Haarlemmerweg (about a seven-minute walk); from Amsterdam Centraal it is roughly a twelve-minute cycle via Haarlemmerweg. You can park bicycles at the entrance; cars use paid street parking or Q-Park Westerpark on Van Limburg Stirumstraat, about an eight-minute walk. Bikes at the entrance; cars use paid street parking or Q-Park Westerpark.
Where are legal documents?
Recording in Westerpark?
Let's plan your session
Tell us what you want to capture: we reply within 3 working days with a slot proposal and written quote, no obligation.